PRIVACY POLICY
This Privacy Policy explains how KMVT Design (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit or place an order through the following websites:
www.kmvt.co.uk
www.kmvtdesign.com
www.kmvtdesign.co.uk
www.kmvtworkwear.co.uk
By using our websites or submitting your information to us, you acknowledge the practices described in this Privacy Policy.
1. WHO WE ARE
KMVT Design is a sole trader business operated by Madalina Sofan.
Registered address:
18 Haywards
Pound Hill
Crawley
RH10 3TR
United Kingdom
Email: info@kmvtworkwear.co.uk
For the purposes of UK data protection law, we are the data controller of your personal data.
2. WHAT PERSONAL DATA WE COLLECT
We may collect and process the following categories of personal data:
• Your name
• Your billing address
• Your delivery address
• Your email address
• Your telephone number
• Order details and purchase history
• Payment-related information needed to process your order
• Artwork, logos, images, design files, text, and customisation details you submit to us
• Communications you send to us by email, website form, quote request form, or message
• Technical information such as IP address, browser type, device information, and website usage data
• Cookie and similar technology data where applicable
3. HOW WE COLLECT YOUR DATA
We may collect your personal data when:
• You place an order through our website
• You request a quote
• You contact us by email, contact form, or other enquiry form
• You upload artwork, logos, or design files
• You subscribe to marketing communications, where available
• You browse or interact with our website
• You communicate with us about an order, return, issue, or enquiry
4. HOW WE USE YOUR PERSONAL DATA
We use your personal data to:
• Process and fulfil your orders
• Provide quotes and respond to enquiries
• Communicate with you about your order, quote, delivery, or request
• Process payments and manage transactions
• Deliver goods to you
• Provide customer service and after-sales support
• Review and process artwork, logos, and customisation instructions
• Manage returns, faults, complaints, and refunds
• Improve our website, products, and services
• Maintain security and prevent fraud
• Comply with legal, regulatory, tax, and accounting obligations
• Send marketing communications where you have consented or where otherwise permitted by law
5. LAWFUL BASES FOR PROCESSING
We process your personal data on one or more of the following lawful bases:
• Contract – where processing is necessary to fulfil your order, provide a quote at your request, or take steps before entering into a contract with you.
• Legal obligation – where we need to process your data to comply with legal or regulatory duties.
• Legitimate interests – where it is necessary for the operation, protection, improvement, and administration of our business, provided your rights do not override those interests.
• Consent – where we rely on your consent, for example for certain marketing communications or non-essential cookies.
6. PAYMENT INFORMATION
We do not store your full payment card details on our website unless this is handled securely by an authorised payment provider. Payments may be processed by third-party payment processors acting on our behalf.
7. ARTWORK, FILES, AND CUSTOMISATION DATA
Where you submit artwork, logos, design files, names, messages, or other personalisation details, we use this information for the purpose of preparing, producing, and fulfilling your order or quote request.
You should not send us sensitive personal data unless it is strictly necessary and you understand why it is being provided.
8. WHO WE SHARE YOUR DATA WITH
We may share your personal data with trusted third parties where necessary to operate our business and fulfil your order, including:
• Payment processors
• Delivery and courier companies
• Website hosting and technical service providers
• Email and communication service providers
• Website, analytics, or security providers
• Professional advisers such as accountants, insurers, or legal advisers where necessary
• Regulators, law enforcement, courts, or government authorities where required by law
We do not sell your personal data to third parties.
9. INTERNATIONAL TRANSFERS
Some of our service providers may store or process personal data outside the United Kingdom. Where this happens, we will take reasonable steps to ensure that appropriate safeguards are in place and that your personal data is protected in accordance with applicable data protection law.
10. HOW LONG WE KEEP YOUR DATA
We keep personal data only for as long as necessary for the purposes for which it was collected, including for legal, accounting, tax, fraud prevention, and record-keeping purposes.
In general:
• Order and transaction records may be kept for up to 6 years or longer where required by law
• Quote and enquiry records may be kept for a reasonable period for business follow-up and record-keeping
• Marketing data may be kept until you withdraw consent or unsubscribe
• Website technical and analytics data may be kept for a limited period depending on the system or tool used
11. YOUR RIGHTS
Subject to applicable law, you may have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete personal data
• Request erasure of your personal data in certain circumstances
• Request restriction of processing in certain circumstances
• Object to processing where we rely on legitimate interests
• Request transfer of your personal data where applicable
• Withdraw consent at any time where we rely on consent
To exercise any of these rights, please contact us at:
info@kmvtworkwear.co.uk
We may need to verify your identity before responding to your request.
12. MARKETING COMMUNICATIONS
If we send marketing communications, we will do so only where you have consented or where otherwise permitted by law.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at:
info@kmvtworkwear.co.uk
13. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to:
• Make the website function properly
• Remember your preferences
• Improve website performance
• Analyse website traffic and usage
• Support security and fraud prevention
Where required by law, we will request your consent before using non-essential cookies or similar technologies.
You can also control cookies through your browser settings. However, disabling some cookies may affect how the website functions.
14. WEBSITE ANALYTICS AND SECURITY
We may use website analytics, security tools, and technical monitoring systems to understand how visitors use our site, improve performance, and protect our website and customers against spam, abuse, and fraud.
15. DATA SECURITY
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure.
However, no system or transmission over the internet can be guaranteed to be completely secure. You submit data to us at your own risk.
16. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to read their privacy policies before submitting any personal data.
17. CHILDREN’S DATA
Our website and services are not intended for children, and we do not knowingly collect personal data from children without appropriate authority.
18. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality. Any updated version will be posted on this page with the revised date.
19. HOW TO CONTACT US
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
KMVT Design
18 Haywards
Pound Hill
Crawley
RH10 3TR
United Kingdom
Email: info@kmvtworkwear.co.uk
20. HOW TO COMPLAIN
If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.
Last updated: March 2026